A clinic page is usually a list of adjectives. This one is a list of things you could hold us to, which is a shorter and more awkward list to write and a more useful one to read.
The useful parts of a clinic are the ones written down in advance of your visit. What a first appointment produces. What gets referred onward rather than treated here. Which procedures happen in this building and which are arranged elsewhere. How a cost is arrived at. All four are published rather than described on the day.
That is deliberate, because a commitment you can read before booking anything is worth considerably more than a reassurance you receive afterwards. It also means a visit that falls short of it is something concrete you can point at rather than a vague sense of disappointment.
Each of the specific ones sits on its own page rather than only here. The first visit lists the four answers, red flags lists what we decline, and what treatment costs sets out how a figure actually gets built.
The Hamilton clinic
Hold us to these
Four things you can hold the Hamilton clinic to
An examination first
Nobody is treated for bleeding that has not been looked at, whatever they would prefer and however inconvenient that is.
Four answers to take away
Grade, options, likely session count and cost. A visit producing fewer than four has not finished its job.
A published decline list
The findings that get a referral rather than a band are written down rather than decided case by case.
No invented numbers
Where a figure is not sourced, the page says so and leaves the gap instead of filling it persuasively.
What we will not say
The four claims we will not make
A single success rate, because providers publish about ninety, over ninety-five and more than ninety-nine percent for the very same procedure and every one of those is self-reported. A single price, because the number depends on your session count and your own plan, and the sourced figures span a factor of five.
That a procedure is permanent, because every option here treats tissue that already exists and not one of them changes the pressure that produced it in the first place. And that bleeding is nothing, because that single sentence is the one that keeps people away from an examination for months at a time.
What people ask about the clinic itself rather than about the condition.
There are, where they are sourced. What is missing are success rates, prices and recovery durations, because the published figures for those disagree enough that quoting one would be a choice rather than a finding.
It treats hemorrhoids and the conditions that present like them, which is a narrower scope than a general practice and a narrower claim than calling itself the best at something.
One clinician, in the room, for the whole appointment. Nobody observes and nobody joins partway through unless you have asked for someone you brought with you to be present.
Findings that need a colonoscopy or another specialty, which are published on the red flags page rather than decided on the day. You hear that at the first visit rather than the third.
No. The office procedures are done in this building; surgical routes are arranged rather than performed here, which is the practical line between the two kinds of treatment.
Because the absence of a claim is hard to notice, and listing the four makes them checkable. A clinic quietly declining to quote a success rate looks the same as one that forgot to.
I put this off for two years. The first visit was an examination and a plain explanation of what grade it was, and nobody made me feel foolish for waiting.
Zoe W.
Hamilton
★★★★★
They examined before they said anything, then told me the options for my grade and which one they would pick and why. The reasoning was written down for me.
Vera H.
Toronto
★★★★★
The doctor said my case did not need a procedure yet and sent me home with a stool plan and a review date. A clinic that passes up a procedure earned my trust.
Rob O.
Hamilton
★★★★
Everything was explained in words I understood, including what the evidence does and does not show for each treatment. No sales talk at any point.
Everything on this page is checkable at your first appointment. If the visit does not produce the four answers, that is worth saying while you are still in the room.
